Privacy Policy

1. What data do we collect?

We collect and process the following types of data:

• Personal data: Name, address, phone number, email address and personal identification number (when needed for treatment).
• Health information: Information about your dental history, diagnoses, treatments, medications and other health-related data.
• Web statistics: Information about how you interact with our website, such as IP address, browser type, pages visited and time spent on the website.
• Communication: Information you send us via email, contact forms or phone.

2. How do we collect data?

We collect information in the following ways:

• Directly from you: When you book an appointment, fill out our contact form or sign up for our newsletter.
• Automatically via our website: When you visit our website, we collect web statistics and user data using cookies and similar technologies.
• Service providers and partners: We may collect data through external partners, such as payment solutions and our patient records system.

3. How we use your data

We use your data for the following purposes:

• To provide and administer dental care.
• To contact you regarding appointments, treatment reminders and other administrative matters.
• For marketing, such as sending newsletters, offers and other relevant information (if you have consented).
• To improve our website and services through web statistics analysis.

4. Marketing via email and phone

If you have given your consent, we will use your email address and phone number to inform you about our services, offers and news. You can unsubscribe from marketing at any time by:

• Clicking "unsubscribe" in emails.
• Contacting us directly to request that we stop sending marketing.

5. How we handle patient data

We handle your health information and dental history with the utmost care and in accordance with applicable laws on patient confidentiality and data protection. Your data is only used for medical purposes, administration and follow-up of your treatments.

6. How we handle cookies and similar technologies

We use cookies and similar technologies to improve the user experience on our website and to collect usage statistics. You can control and change your cookie settings in your browser. If you block cookies, it may affect the functionality of the website.

7. Who do we share your data with?

We do not share your data with external parties other than the following:

• Our IT provider: To provide and maintain our technical systems and services.
• Payment services: If you pay for our services online, we may share necessary information with payment providers to complete the transaction.
• Authorities: We may be required to share certain information with authorities as required by law, for example for accounting or tax purposes.

8. Where do we process your data?

We process and store your data within the EU/EEA. If we need to transfer data outside the EU/EEA, we will ensure that adequate safeguards are in place in accordance with GDPR.

9. Your rights

Under GDPR, you have the right to:

• Access your data: You can request a copy of the personal data we have about you.
• Right to rectification: If any information about you is incorrect, you can request that it be corrected.
• Right to erasure: You can request that we delete your personal data if we no longer have a legitimate need for it.
• Right to object: You can object to the processing of your data, especially when we use it for marketing.
• Right to data portability: You have the right to have your data transferred to another company in a structured, commonly used and machine-readable format.
• Right to restrict processing: You can request that we restrict the processing of your data in certain situations.

To exercise your rights, please contact us using the contact details below.

10. Changes to this policy

We reserve the right to update this privacy policy as needed. All changes are published on our website and take effect when published.

11. Who is the data controller?

The data controller for the processing of your personal data is:

12. How can you contact us?

If you have questions about this privacy policy or want to exercise your rights, you can contact us at: